Stop the callouts that don't need an engineer
30-40% of heat pump callouts are for issues the homeowner could resolve themselves. OpenHouse Care gives your customers instant AI support, branded for your business, trained on your exact systems.
The Problem
Your engineers are solving problems that take 5 minutes to fix
Wrong thermostat settings. Dirty filters. Defrost mode confusion. Hot water scheduling errors. Your customers don't know how to troubleshoot their systems, so they call you. Every time.
30-40%
of heat pump callouts are for issues the homeowner could resolve themselves
€150-220
average cost per callout including engineer time, travel, and diagnostic fees
500,000
heat pumps targeted for installation in Ireland by 2030
How It Works
Live in minutes. Saving you money from day one.
We build your branded aftercare portal, trained on the exact systems you install. Your customers access it via QR code from the moment of handover.
We learn your systems
Share your product manuals, install guides, and common troubleshooting steps. We build a knowledge base specific to the exact equipment you fit.
Your portal goes live
A branded aftercare assistant, in your name, accessible via QR code. No app downloads. Works on any device, instantly.
Customers self-serve
Homeowners describe their issue. The AI diagnoses it, explains what caused it, and walks them through the fix. Step by step, in plain English.
Before & After
What changes when you switch
Without OpenHouse Care
- Engineers dispatched for simple user errors
- Customers call you at nights and weekends
- No way to triage before sending a van
- Repeat callouts for the same fault types
- Support costs eating into your margins
With OpenHouse Care
- AI resolves simple issues before they become callouts
- 24/7 support without your phone ringing
- Customers guided through fixes step by step
- Knowledge base trained on your exact equipment
- Your brand, your portal - customers see you, not us
What's Included
Everything your customers need. Nothing your engineers have to manage.
AI Diagnostics
Trained on your exact equipment. Diagnoses faults, explains causes, and provides step-by-step resolution in plain language.
Guides & Explainer Videos
Step-by-step maintenance guides and video walkthroughs so homeowners can learn how their systems actually work.
Your Brand, Your Portal
Fully branded in your company name and colours. Your customers see you, not us. It's your aftercare experience, elevated.
QR Code Activation
No app downloads, no logins, no friction. Homeowners scan a QR code and they're in. Stick it on the unit, include it in the handover pack.
24/7 Availability
Your aftercare doesn't clock off at 5pm. Homeowners get answers at midnight on a Sunday, without your phone ringing.
Reduce Callbacks, Not Quality
Your customers get better support, faster. Your team gets freed up for the work that actually needs an engineer on site.
Works For Any Trade
If you install it and your customers have questions, OpenHouse Care can support it.
24/7
AI Availability
1-2s
Response Time
30-40%
Callouts Preventable
€0
Per Resolution
Tired of unnecessary callouts?
We'd love to show you how OpenHouse Care works for your business. Reach out and we'll walk you through it.